PATIENT SCHEDULING

Timely and proper patient scheduling is the backbone of revenues for any practice. Every patient reaching out to the practice should be entertained and followed up properly so that no appointment is missed.

PATIENT STATEMENTS

We provide our clients with patient statements both in paper and electronic format. The statements can be customized as per client requirements.

CREDENTIALING / ENROLLMENT

Setting up a new practice, adding additional insurances to your existing practice or simply doing re-credentialing? Why spend your precious time with this tedious, lengthy and error prone process? We will make sure that our clients correct and accurate information is filed with insurances to achieve timely and positive outcome. Apart from this, we will maintain proper track of expirations and reminders of follows ups making sure our client is always in compliance with insurance requirements.

ACCOUNT RECEIVABLE

Timely collection of receivables is one of the most important components for the success of any business. Employing our service ensures that we maintain a steady cash flow for you.

PRIOR ELIGIBILITIES

With this we will help you eliminate the possibility of insurance related denials, which as per industry research, can range anywhere between 15 – 20%. We utilize electronic eligibility setup, verifications through insurance web portals or direct calling with insurers to achieve optimal results for our clients.

REPORTING

This helps the client understand the financial health and performance of one’s practice. We specialize in providing you standard or custom reports as per your requirements.

VIRTUAL FRONT DESK

Regardless of our client’s location, in today’s world we have the resources to offer virtual front desk option. Our knowledgeable staff not only provides you with professional support but helps you focus on your business with confidence.

PRE-AUTHORIZATIONS

Whether you are looking for pre-authorizations, pre-certifications or pre-determinations we take care of the of the process with the insurances from start to finish. Most insurances demand pre-authorization for expensive procedures like surgeries, MRI and CT etc. We have a trained team of professionals for processing both technical and non-technical authorizations as well as securing insurance payments for these procedures in advance.

BULK DATA ENTRY

Once e-super bill or encounter is received from provider office, charges are created by mapping correct ICD and CPT as per NCCI and LCD guidelines by CMS. Use of Modifier, CPT units and fee schedule is also monitored closely.